By March 2027 we will:

Activate a new program model that is flexible, proactive and responsive to all who use our services
Embed intersectional anti-racism and anti-oppression in all our services and resources, with a focus on anti-Black racism and anti-Indigenous racism
Integrate Reconciliation with Indigenous communities throughout all our services and resources
Implement a program evaluation framework that tells the quantitative and qualitative story of our work.